30 Day Money Back Guarantee

We stand behind the quality of our services.

Rivien Media LLC provides a 30 day money back guarantee. If you are dissatisfied with the service for any reason, you will receive a full refund if you cancel your account within 30 days of purchasing any monthly retainer package for Website Maintenance.

Our refund policy only applies to monthly retainer plans for Website Maintenance and does not cover "pay-as-you-go" or "custom consulting" plans.

No refunds are available after the initial 30 day period. Any request for cancelation must be received via the web or regular mail and you will receive a confirmation upon the cancelation of your account.

Accounts canceled/terminated by Rivien Media LLC for violating our Terms of Service do not qualify for our 30 day money back guarantee. The 30 day money back guarantee is limited to 1 refund per customer.

Please allow 3-4 working days for refunds to take place. Your refund will appear on your card within 7-10 business days after cancelation notice.