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30 Day Money Back Guarantee
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We stand behind the quality of our services.
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Rivien Media LLC provides a 30 day money back guarantee. If you are dissatisfied with the service for any reason, you will receive a full refund if you cancel your account within 30 days of purchasing any monthly retainer package for Website Maintenance. |
Our refund policy only applies to monthly retainer plans for Website Maintenance and does not cover "pay-as-you-go" or "custom consulting" plans.
No refunds are available after the initial 30 day period. Any request for cancelation must be received via the web or regular mail and you will receive a confirmation upon the cancelation of your account.
Accounts canceled/terminated by Rivien Media LLC for violating our Terms of Service do not qualify for our 30 day money back guarantee. The 30 day money back guarantee is limited to 1 refund per customer.
Please allow 3-4 working days for refunds to take place. Your refund will appear on your card within 7-10 business days after cancelation notice. |
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